Privacy Policy

Effective Date: 09/05/2025
FRAME (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at [https://www.frameclinic.com] (“Site”).By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you fill out forms on our site (e.g., Klaviyo sign-up forms or booking requests), we may collect:

• Name
• Email address
• Phone number
• Other information you voluntarily submit

Note: We do not request or store sensitive health information through our website.

b. Automatically Collected Information

When you visit our Site, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referral source

This data is collected through cookies, analytics tools (like Google Analytics), and similar technologies.

2. How We Use Your Information

We use your information to:

• Communicate with you via email or SMS
• Schedule or confirm consults
• Send updates, promotions, or educational materials
• Improve the performance and user experience of our Site
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers (e.g., Klaviyo, booking platforms) who help us operate the Site
• Legal authorities if required by law or to protect rights and safety
• Business successors, in the event of a merger or acquisition

All service providers are contractually obligated to protect your information.

4. Cookies and Tracking

We use cookies and similar technologies for analytics and website functionality. You may disable cookies in your browser settings, but this may impact your experience.

5. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal information
• Opt out of marketing communications
• Request deletion of your information
• Lodge a complaint with a data protection authority

To exercise these rights, email us at [support@frameclinic.com].

7. Third-Party Links

Our Site may contain links to external websites or services we do not control. We are not responsible for their privacy practices. Please review their policies directly.

8. Children’s Privacy

This Site is not intended for children under 18. We do not knowingly collect information from individuals under 18 years of age.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top. Continued use of the Site signifies your acceptance of any changes.